Return Policy

Thank you for your purchase from Virtual Icon Vintage. We kindly ask that you carefully read our Purchase and Shipping Terms to ensure that you fully understand your rights when buying products from our website. 

Products sold by Virtual Icon Vintage are all pre-owned and vintage. As all of our pieces have had a previous owner and life, they all may show signs of wear and tear. Each product is graded on a chart of condition which you can find under the product description of every item. Major signs of wear and tear are noted in the description, if there are any. 

Returns Policy

Virtual Icon Vintage does not offer refunds or exchanges for change of mind. If you believe an item is faulty or you have received something different to what you were expecting, please contact and our friendly customer support team will discuss your options, case by case. If you have been approved to return or refund a purchase from Virtual Icon Vintage, you have 14 days to return any item/s that are still in their original packaging, with tags still intact and with the dust bag still remaining. This time frame begins on the day a consumer receives their product. Customers are responsible for covering all shipping expenses for exchanges. We reserve the right to reject a return if we find that the product does not meet our return policy guidelines. Please be aware that, unless otherwise noted, our products may have some signs of wear and faults will be stated in the products descriptions.